TRAINING COURSES

Print

PROBLEM-SOLVING TECHNIQUES – 8-DISCIPLINE
METHOD & CEDAC METHOD

COURSE OBJECTIVE

The objective of the training is to provide the participants with the necessary skills and knowledge to perform and implement problem-solving techniques in their workplace

The 8-Discipline problem-solving methodology (also called “8-Step Plan” or TOPS - “Team Oriented Problem-Solving” is a structured procedure used to arrive at the root cause of a problem. The systematic approach substantially improves our chances of solving the real problems, rather than simply covering up the symptoms.

The participants will be able to to understand the basic principles of systematic problem solving and know how to use the analytical techniques in each discipline of 8-D Method.

CEDAC stands for “Cause-and-Effect Diagram with Addition of Cards”. It is a unique and simple approach for creative, participative problem-solving and it is also a tool for continuous Systematic Improvement.

The CEDAC Method was first developed and used in Japan by the Standardisation Study Group of Sumitomo Electric Industries and it was introduced and applied in many Japanese, North American and European companies.

Participants will learn “Window Analysis” for identifying problem and the principle of CEDAC diagram for analyzing problems and developing standards.

COURSE CONTENT

Day 1 – 8-D

• Introduction
• The 8-D Process
• The 8-D Report
• The 8-D Approach
• The 8-D Examples

Day 2 - CEDAC

• Introduction
- - The need for a creative and participative problem-solving technique
- - What, Why, When, How
• The role and responsibility of a CEDAC Team
• 7 Steps to make CEDAC Chart
• CEDAC Chart samples and examples
• Elements which hinder CEDAC Method
• Reporting and follow-up

DURATION - 2 days

CANCELLATION AND REPLACEMENT

No refund or cancellation is allowed upon confirmation of registration by the organizer. A replacement is allowed should the registered participant be unable to attend. Goleman Consulting reserves the right to postpone or cancel any of the activity due to unforeseen circumstances.

PAYMENT METHOD

All cheques must be crossed and made payable to:

“ Goleman Consulting (International) Pte Ltd”

All payment must be received three weeks before course date. Registration will only be confirmed upon receipt of payment.

Click here to participate in this programme.

For more enquiries, please call Training Dept at: Goleman Consulting (International) Pte Ltd Address: Blk 512, Chai Chee Lane, #05-15 Bedok Industrial Estate, Singapore 469028 Tel: (65) 62911939 Fax: (65) 62911071 E-mail: marketing@goleman.com.sg

Lean Sigma: Integrating
LEAN and SIX SIGMA
Proven Strategy for
Manufacturing Excellence